Terms & Conditions

Welcome to www.missingassetservices.com.

Missing Asset Services Worldwide provide website features and other products and services to you when you visit the website. Missing Asset Services Worldwide provides these services to you subject to the conditions set out on this page.

The term ‘Missing Asset Services Worldwide’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

Conditions of Use

Please read these conditions carefully before using the services available on this website. By using missingassetservices.com, you signify your agreement to the following terms and conditions.

This website and all the materials contained within it are protected by intellectual property rights, including copyright, and either belong to us or are licensed to us. Materials include, but are not limited to; the design, layout, appearance, graphics and documents on this website, as well as other content such as articles, stories and other text. You may not copy, redistribute, republish or otherwise make the materials on this website available to anyone else without our consent in writing.

You may however, print or download materials from this website for your personal, non-commercial use provided that:

  • No materials are modified in any way
  • No graphics are used separately from accompanying text
  • Our copyright notices appear in all copies and you acknowledge this website as the source of the material


Missing Asset Services Worldwide knows that privacy is extremely important, as a result we are extremely careful about how information about you is stored. The following notice describes the privacy policy of missingassetservice.com. By visiting missingassetservices.com, you are accepting and consenting to the practices described in this Privacy Notice.

Data Protection

Missing Asset Services Worldwide is committed to protecting your privacy.

The text below describes the ways in which we collect information from you when you use the service, and what we may use it for. It should be read in conjunction with the other terms and conditions of use and data protection policy.

Missing Asset Services Worldwide is a registered company (number 8246079). Our registered office is located at 48 Skylines Village, Limeharbour, London, E14 9TS. If you have any other questions about this policy you can email us at enquiries@missingassetservices.com.

We collect data from you (‘user data’) when you register as a user or use our website to purchase a search or make an online payment.

This data can sometimes comprise of personal data about individuals, to which UK data protection laws apply.

We will use user data we collect from you only in accordance with the following guidelines:

  • To provide the services of online payment and online search.
  • To provide and improve our service to you, to notify you of any changes to our terms and conditions of use.
  • To send you information about our other products and services if you so wish. From time to time, Missing Asset Services Worldwide, or third parties acting on Missing Asset Services Worldwide’s behalf, may wish to send you information about other services which we offer and believe you may be interested in. We may use user data for this purpose. If you decide now, or at any later time, that you do not wish to receive this information, please inform us by email at enquiries@missingassetservices.com.

Missing Asset Services Worldwide has implemented Google Analytics Demographics and Interest Reporting.  Any demographic reports produced using this data will be used to determine a better understanding of our website traffic.

Missing Asset Services Worldwide treats all client information in the strictest of confidence, and it is securely stored. Any original documentation that is returned to us is forwarded back to our client or destroyed as per their instructions.

Missing Asset Services Worldwide uses The Advanced Encryption Standard (AES-256) to ensure the highest level of privacy and security for all personal and transactional information. The US Committee on National Security Systems defines the strength of AES-256 as sufficient to protect classified US Government information up to the Top Secret Level. We never make your personal details available to third party companies outside Missing Asset Services Worldwide for marketing purposes. In turn, we will comply with the standard procedures, and requirements outlined in the UK Data Protection Acts 1984 and 1998.

Any personal data submitted to or held by us will not be transferred to a Non-European Economic Area (EEA) country without adequate protection.

Electronic Transmission of Information

Your attention is drawn to the fact that information transmitted via the internet is susceptible to monitoring and interception. You will bear all risk of transmitting information in this manner. We will not be liable for any loss, harm or damage suffered by you as a result of transmitting information to us. Please be aware that any unsolicited confidential or proprietary information sent to us via the Internet cannot be guaranteed to remain confidential. If you need to send such information to us and are concerned about the security of this information please contact us at enquiries@missingassetservices.com and we will advise you of the most appropriate method of transmission.

Keeping yourself secure

Phone calls, letters, emails and texts from scammers/fraudsters can seem legitimate and convincing so it’s important to be vigilant and keep an eye out for anything suspicious. Scams typically seek to lure you into parting with personal details on the basis that you will receive some form of money. Our advice is to stay alert when someone you don’t know calls you (we will never do this), often scammers will claim to be from a named government agency. If someone calls asking for personal details, end the call. Then call the company back at a telephone number found on their official website.

Copyright, Authors Rights and Database Rights

All content included in or made available through any Missing Asset Services Worldwide service, such as; text, graphics, logos, button icons, images, forms, letters and documents are the property of Missing Asset Services Worldwide or its content suppliers. You may not extract and/or re-utilise parts of the content of any Missing Asset Services Worldwide service without our express written consent.

In addition, graphics, logos, page headers, button icons, scripts and service names included or made available through any Missing Asset Services Worldwide services are trademarks of Missing Asset Services Worldwide. All other trademarks not owned by Missing Asset Services Worldwide that appear in any area of the website are the property of their respective owners, who may or may not be affiliated with or connected to Missing Asset Services Worldwide.

Any access you receive to personal information/records on the Missing Asset Services Worldwide website is for your personal use only. Using any information displayed for personal or commercial gain is a breach of our Terms and Conditions.

Licence and Access

Subject to your compliance with these Conditions of Use, Missing Asset Services Worldwide grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal non-commercial use of Missing Asset Services Worldwide services. This licence does not include any commercial use of any service available through the missingasetsservices.com website.

All rights not expressly granted to you in these Conditions of Use are reserved and retained by Missing Asset Services Worldwide and its content suppliers. No Missing Asset Services Worldwide service or document may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

Your Account

If you use any Missing Asset Services Worldwide service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else. You are responsible in ensuring the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided us with.

You must not use any Missing Asset Services Worldwide service: (i) in any way that causes, or is likely to cause, any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.

You may not use a false e-mail, impersonate any person or entity, or otherwise mislead as to who you are when accessing missingassetservices.com. We reserve the right to edit and/or remove any content that is believed to be incorrect or misleading.

Accessing any account that does not belong to you or that you don’t have express permission to access is strictly prohibited and violates our terms of use.

In using your online account, any documents made available to you are confidential and maybe legally privileged. They are intended solely for you. If you are not the intended recipient, any disclosure, copying or distribution of these is prohibited and may be unlawful. Whilst every effort is made to ensure that documents are free from computer viruses before upload, Missing Asset Services Worldwide Ltd does not accept any liability in respect of any virus that is not detected.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.

Third Party Websites

Our site may include links to third party websites or content, which are not under our control. The links to other sites are for your convenience and we do not accept any responsibility or liability for enabling you to link to any other website, for the contents of any other website, for the security of any other website, or for any consequence of your acting upon the contents of such website.

Our Services

We will do our utmost to ensure that availability of missingassetservices.com will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to missingassetservices.com may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

As much of the data provided on missingassetservices.com is acquired from third party sources, as a result, any inaccuracies in the data/information provided is not the responsibility of Missing Asset Services Worldwide. Missing Asset services Worldwide is not liable for any losses or inconvenience incurred through inaccurate information.

We reserve the right to withdraw or modify the website at any time. We may add new features and modify or even discontinue existing features without notice to you and in our sole discretion. We reserve the right to alter or amend any criteria or information set out on missingassetservices.com without notice.

We are committed to providing the highest quality services to all of our clients. Please tell us if something goes wrong by contacting us at either of our telephone numbers: UK +44 1403 331350 or USA +1 917 512 4860 or alternatively by emailing: enquiries@missingassetservices.com.

Our Contact Details

Missing Asset Services Worldwide

United Kingdom
7-8 Sterling Buildings
Carfax, Horsham
West Sussex
RH12 1DR
United Kingdom
Tel: 01403 331350 (Intl: +44 1403 331350)
Fax: 01403 331351 (Intl: +44 1403 331351)

United States of America
2 Park Avenue
20th Floor
New York
NY 10016
United States of America
Tel:  + 1 917 512 4860
Fax: + 1 917 338 0438


Reg Office: 48 Skylines Village, Limeharbour, London, E14 9TS
Registered in England & Wales Registered No. 8246079

Online Payment

Please read the following terms before using any of our online payment facilities. By using our online payment facilities, you accept these terms.

All payments are subject to the following conditions:

  • In using the online payment facility you warrant that you are authorised to use the debit or credit card for the payment that you are making.
  • Missing Asset Services Worldwide cannot be responsible for a payment not reaching us due to you providing incorrect details whether personal or otherwise.
  • Missing Asset Services Worldwide cannot be responsible for a payment not reaching us due to a payment being declined for any reason.
  • Missing Asset Services Worldwide will not be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this service.

Online payments can be made by credit or debit card. These payments are not collected directly by Missing Asset Services Worldwide but by the service provider PaymentSense.  All payment details which are entered through this payment gateway are encrypted when the payer enters them. Communication to and from the service provider’s site are encrypted. Missing Asset Services Worldwide shall not be liable for any failure by the payer to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons.

Refunds if applicable, can only be credited back to the debit/credit card used for the original transaction and must be within 90 days of the original transaction being paid.